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FAQs

Can I have the First Aid course conducted at my workplace?

Yes, St John is able to organise on-site training for groups of 10 or more. We can also tailor the first aid course to focus on common incidents and injuries most likely to occur in your industry or working environment. For more information or to organise on-site training at your premises call contact 03 8588 8398 or email corporate@stjohnvic.com.au

What sort of clothes should I wear when I attend a training session?

Comfortable casual clothing is recommended in order to cope with activities such as bending, kneeling and lying on the floor.

Can I still do a First Aid course, if I have special needs?

Depending on the type of need – physical, sensory, literacy or intellectual – you can still participate in a first aid course, simply advise us your requirements at the time of booking.

Is parking available at your venues?

As we have many venues across Victoria - you will need to check at the time of booking the parking arrangements available.

Is there Recognition of Prior Learning for first aid courses?

Recognition of Prior Learning or RPL is available for courses where prerequisites are required.

Written evidence will need to be forwarded to St John for verification. Each application will be judged on its individual merits by the Principal Trainer. Applications must be received at least 4 weeks prior to commencement of the course.

I need it to enrol into an advanced level first aid course, but my Level 2 certificate has recently expired. Do I need to re–sit the entire Level 2 course again?

If your certificate has recently expired (within 2–3 weeks) you can complete a refresher course, otherwise you will be required to re–sit the Apply First Aid course (formally know as Level2, Senior First Aid) which is available in either a one or two day format.
Once you have renewed your Level 2 certification you will then be able to enrol in an advanced first aid course.

What do I need to bring to the class I have enrolled in?

You will need to bring your booking confirmation form and a note pad and pen for note taking.

Why does my certificate need to be renewed every three years?

It is a requirement in most states and territories that a workplace first aider must renew their first aid certificate at least every three years to ensure that their first aid skills are current.

My certificate expired 2 months ago. Am I still current?

No, you will need to complete another first aid course.

I have always had a first aid certificate - until 5 years ago. Do I have to do the whole course again?

Yes, first aid knowledge and techniques change all the time. Therefore it is important that you complete a new course to remain informed with changes made to improve the delivery of first aid.

I got my Senior First Aid Certificate almost a year ago, and I was told that I should do a resuscitation course each year for the next few years. Is this true?

It is not a legal requirement to complete a resuscitation course each year. However, the Australian Resuscitation Council (www.resus.org.au) recommends that first aiders should be able to demonstrate their resuscitation skills on a regular basis. St John recommends that a refresher course is done every year to ensure that a first aider is able to effectively perform resuscitation.

Can I enrol in the St John Occupational First Aid course if I have completed my Apply First Aid (formally known as Level 2, Senior First Aid) certificate pre-requisite with another provider?

Yes, provided that the certificate was issued in the last three years.

Why does the certificate say Apply Basic First Aid when I thought I was doing a Senior First Aid course?

When you complete a St John Senior First Aid course, you complete the requirements for both a St John Senior First Aid certificate and the requirements for the national competency HLTFA1A Apply Basic First Aid. Many national vocational qualifications (eg. Certificate III in Children's Services) require the completion of the HLTFA1A competency.

If I do a course with St John in one state/territory, can I do a refresher in another state/territory?

Yes

I have trouble reading, is there a different way I can do the assessment?

Most of the assessment in St John first aid courses is practical and does not require extensive reading. St John will adjust assessment to take account of the needs of individual students.